# How can Moment support ISO certification for your company?

We are committed to follow the principles of ISO 9001 "Requirements for quality assurance system". This means that Moment, as a tool, will help you meet the requirements of your quality system. Here are the general principles from ISO 9001:

1. **Customer focus**
2. **Leadership (quality policy)**
3. **Involvement of people**
4. **Continual improvement**
5. **Factual approach to decision making**
6. **Mutually beneficial supplier relationships**
7. **Process approach**

Furthermore, we pick specific areas that support the principles mentioned above.

**Chapters 6, 7, 9 and 10 of ISO 9001: 2015**

* **General:** Moment can be used as a tool to identify requirements:

  * In Moment you can create [checklists ](https://docs.moment.team/help/quality-system/checklists)(create new ones or choose from templates) for each project.
  * The checklists have the option of peer control, show logs and meet traceability requirements.
  * You can break up the project's activities to a detailed task level (that can include checklists). Each assignment can have allocated persons, responsible person, time use, estimate and documentation.

* **General:** Enter routines in Moment to ensure that all employees receive important information for areas they work daily.

  * Routines are created at company level, and can be included per project or all the way down to task level. If a routine is linked to a [task](https://docs.moment.team/help/tasks), the content of the routine will be displayed as a read version in advance of the task description.
  * All the company's routines are displayed as a read version on the employee's [my pages](https://docs.moment.team/help/my-pages).
  * Routines can be structured with [tags ](https://docs.moment.team/help/setup/tags)in Moment.
  * The quality manager can send a notification to all employees by changing the content of the routine.
  * Moment supports version control of routines in addition to general change logs. Choose when you want to create a new version, and previous versions will be read in their entirety.

* **10.2 Deviations and corrective measures.**

  * In Moment, you can register deviations per project, as well as receive a deviation report at company level across all projects.
  * Opportunity for good documentation per deviation, as well as the opportunity to create follow-up tasks to ensure that necessary measures are initiated.
  * Email notification to involved persons per deviation.

* **10.3 & 9.1.2** Continuous improvement and customer satisfaction. In Moment you have a customer and supplier register. For each project, you can [evaluate ](https://docs.moment.team/help/quality-system/evaluations)your own project, customer and other participants. If you do this systematically over time, you will form a picture of which projects you succeed with, as well as which customers and suppliers you should collaborate with.

* **8.4** Management of processes, products and services delivered from external: Ensure follow-up of external companies that have been added to the project through simple CRM functionality.

* **6.1** Measures to take risk and opportunities into account: In Moment, you can define risk at company level, and include them in the project. You can create new risks per project. Per project, you see a diagram that illustrates risk based on "impact" and "probability".

* **7.2** [Competence](https://docs.moment.team/help/quality-system/competence). All projects in Moment have a team. We generate a competence template for each project, and you can embroider with text descriptions for role and responsibility.