# Nonconformities

### **Registering non-conformities**

Non-conformities can be registered in several ways, ensuring a low threshold to register any deviation, no matter their size or impact.&#x20;

Non-conformities can be registered from:

* Projects (under Quality / Checklist)
* From Tasks (bottom right corner of the task)&#x20;

<figure><img src="https://497021537-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LsGm2gYUXX6xCfrrWgU-887967055%2Fuploads%2FhaMJEfLzx9hucHObZHMH%2Fimage.png?alt=media&#x26;token=f55974f6-7ee2-4a28-a83d-1f0507d4900b" alt=""><figcaption></figcaption></figure>

* Or from your timesheet

![](https://497021537-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LsGm2gYUXX6xCfrrWgU-887967055%2Fuploads%2FgWokuzcfSvSWCZUjlePH%2Fimage.png?alt=media\&token=80b182ee-35be-45d9-9929-d4f533267e3d)

## Registering tasks from non-conformities

### Non-conformity templates

In order to make the registration of non-conformities as effortless as possible, you can create standard templates. If necessary, these templates can also be altered to reflect different degrees of relevancy or importance.

<figure><img src="https://497021537-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LsGm2gYUXX6xCfrrWgU-887967055%2Fuploads%2F9qyIVCH2aucx0vApPyxs%2Fnon-conformity.gif?alt=media&#x26;token=ead94d73-b6bf-4046-a4dc-c897141884ba" alt=""><figcaption></figcaption></figure>

In the video above you can see the different fields available for registering non-conformities. These fields contain the following info:&#x20;

<figure><img src="https://497021537-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LsGm2gYUXX6xCfrrWgU-887967055%2Fuploads%2FYw4YTUwsB12iDisODQnZ%2Fimage.png?alt=media&#x26;token=76305381-e30b-43e4-978b-343cb8770b5b" alt=""><figcaption></figcaption></figure>

{% tabs %}
{% tab title="Short title" %}
Write a short title regarding the discovered non-conformity
{% endtab %}

{% tab title="Discovered by" %}
Choose the co-worker that discovered the non-conformity
{% endtab %}

{% tab title="Discovered date" %}
The date the non-conformity was discovered
{% endtab %}

{% tab title="Responsible" %}
The person responsible for implementing relevant actions to correct the non-conformity
{% endtab %}

{% tab title="Who is closing" %}
The person responsible for closing the non-conformity when the relevant issues have been addressed
{% endtab %}

{% tab title="Notification method" %}
Select how the responsible co-workers will be notified about a new non-conformity. A notification will be sent both to the person added under "Responsible" and "Who is closing?".

Choose between notifications directly in Moment (through the notification bell), by Moment Mobile (App) or by e-mail (as registered in Moment).
{% endtab %}
{% endtabs %}

### Follow-up tasks

To really get a coherent Quality environment in Moment, it is strongly suggested to register and use tasks in Moment. You can read more about [tasks here](https://docs.moment.team/help/tasks).&#x20;

From non-conformities, you can also register follow-up tasks to ensure actions are being taken to prevent similar non-conformities in the future.

<figure><img src="https://497021537-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LsGm2gYUXX6xCfrrWgU-887967055%2Fuploads%2FJOPhlm6JrlVoGfUhR3ij%2Fimage.png?alt=media&#x26;token=a102748c-8de9-489d-beeb-900cbee0450b" alt=""><figcaption></figcaption></figure>

It is important to note from the picture above, that you can select either to create a new task, select an existing task or choose a task from a project template. You can read more about project templates [here](https://docs.moment.team/help/projects/template-projects).

You can also create custom tags to categorize your non-conformities. Read more in [this article](https://docs.moment.team/help/quality-system/nonconformities/categorize-with-tags).

## Non-conformities Report

To review your registered non-conformities, go to [**Non-conformities Report**](https://app.moment.team/quality/nonconformities). Here you can filter and group your items as you like, and easily see the impact of your registered non-conformities and if they're closed or not:

<figure><img src="https://497021537-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LsGm2gYUXX6xCfrrWgU-887967055%2Fuploads%2Fcn8KAAEDs62OHU8he6Cf%2Fimage.png?alt=media&#x26;token=fb320cf4-d9aa-4e44-91a5-41b0641d33a5" alt=""><figcaption></figcaption></figure>
