> For the complete documentation index, see [llms.txt](https://docs.milientsoftware.com/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.milientsoftware.com/help/moment-by-topic/moment-faq.md).

# Moment FAQ

## First time login in Moment for new users

{% content-ref url="/pages/-MM\_Ydwf60NETcCNptNI" %}
[First time login in Moment for new users](/help/resources/co-workers/new-user-co-worker/first-time-login-in-moment-for-new-users.md)
{% endcontent-ref %}

## How to reset your password

{% content-ref url="/pages/5e0cw9HK6rXsNkiD6NZE" %}
[Broken mention](broken://pages/5e0cw9HK6rXsNkiD6NZE)
{% endcontent-ref %}

## How to keep track of costs in non-billable projects?

{% content-ref url="/pages/-MJRmRgDNB\_vmIrlyG0w" %}
[How to keep track of costs in non billable-projects](/help/projects/how-to-keep-track-of-costs-in-non-billable-projects.md)
{% endcontent-ref %}

## Updating the invoice summary

{% content-ref url="/pages/-MJQlG0qEKMB0MrfHTnr" %}
[Updating the invoice summary.](/help/financial/invoices/updating-the-invoice-summary..md)
{% endcontent-ref %}

## Invoicing in advance (A-konto)

{% content-ref url="/pages/-MJRWFuxkhfPIwwdadpN" %}
[Invoicing in advance (A-konto)](/help/financial/invoicing-in-advance-a-konto-in-moment.md)
{% endcontent-ref %}

## How do hours in activities from an offer show in Moment's capacity overview?

{% content-ref url="/pages/-MFdzs12cgqyocjLv63H" %}
[How do hours in activities from an offer show in Moment's capacity overview?](/help/offers/how-do-hours-in-activities-from-an-offer-show-in-moments-capacity-overview.md)
{% endcontent-ref %}

## Common problems that prevent invoicing

{% content-ref url="/pages/-MEw40G7nTdeOja5DwKC" %}
[Common problems that prevent invoicing](/help/financial/to-be-invoiced/most-common-problems-that-prevent-invoicing-in-moment..md)
{% endcontent-ref %}

## Customer have paid an invoice twice/OCR file has been read twice

{% content-ref url="/pages/-MF5waFvG2jdYevcVohF" %}
[Customer has paid an invoice twice/OCR file has been read twice](/help/financial/payments-and-write-off/our-customers-have-paid-an-invoice-twice-ocr-file-has-been-read-twice.md)
{% endcontent-ref %}

## Moment gives an error regarding lacking VAT codes on sales accounts (SAF-T)

{% content-ref url="/pages/-MF6-53hxFRUvsCeTEtI" %}
[Invoice not transferred due to VAT code](/help/moment-by-topic/integrations/known-issues/general/moment-gives-an-error-regarding-lacking-vat-codes-on-sales-accounts-saf-t.md)
{% endcontent-ref %}

## How to register furloughing (permittering) in Moment?

{% content-ref url="/pages/-MFAsai6ln3mcOo5uowf" %}
[How to register furloughing (permitteringer) in Moment?](/help/resources/co-workers/how-to-register-furloughings-permitteringer-in-moment.md)
{% endcontent-ref %}

## How to add co-workers to projects between two partner companies?

{% content-ref url="/pages/-MFG7YNMhiEWbBRYAPCe" %}
[How to add co-workers to projects between two partner companies](/help/resources/co-workers/how-to-add-co-workers-to-projects-between-two-partner-companies.md)
{% endcontent-ref %}

## How to copy activities, move hours from one activity and deleting activities?

{% content-ref url="/pages/-MHB9T7ZTHCetLFp-al\_" %}
[How to copy activities, move hours from one activity and deleting activities.](/help/projects/activities/how-to-copy-activities-move-hours-from-one-activity-and-deleting-activities..md)
{% endcontent-ref %}

## Why do my co-workers and I have too many/few banked hours?

{% content-ref url="/pages/-MHBTGWPYnndO0XRxHco" %}
[Why do my co-workers and I have too many/few banked hours?](/help/resources/co-workers/why-do-i-and-my-co-workers-have-too-many-few-banked-hours.md)
{% endcontent-ref %}

## How to approve absence using tags

{% content-ref url="/pages/F5l00bHt80V1dXpMUwlR" %}
[Absence Approval based on tags](/help/resources/co-workers/absence-approval-based-on-tags.md)
{% endcontent-ref %}