# Moment FAQ

## First time login in Moment for new users

{% content-ref url="/pages/-MM\_Ydwf60NETcCNptNI" %}
[First time login in Moment for new users](/help/resources/co-workers/new-user-co-worker/first-time-login-in-moment-for-new-users.md)
{% endcontent-ref %}

## How to reset your password

{% content-ref url="/pages/5e0cw9HK6rXsNkiD6NZE" %}
[Broken mention](broken://pages/5e0cw9HK6rXsNkiD6NZE)
{% endcontent-ref %}

## How to keep track of costs in non-billable projects?

{% content-ref url="/pages/-MJRmRgDNB\_vmIrlyG0w" %}
[How to keep track of costs in non billable-projects](/help/projects/how-to-keep-track-of-costs-in-non-billable-projects.md)
{% endcontent-ref %}

## Updating the invoice summary

{% content-ref url="/pages/-MJQlG0qEKMB0MrfHTnr" %}
[Updating the invoice summary.](/help/financial/invoices/updating-the-invoice-summary..md)
{% endcontent-ref %}

## Invoicing in advance (A-konto)

{% content-ref url="/pages/-MJRWFuxkhfPIwwdadpN" %}
[Invoicing in advance (A-konto)](/help/financial/invoicing-in-advance-a-konto-in-moment.md)
{% endcontent-ref %}

## How do hours in activities from an offer show in Moment's capacity overview?

{% content-ref url="/pages/-MFdzs12cgqyocjLv63H" %}
[How do hours in activities from an offer show in Moment's capacity overview?](/help/offers/how-do-hours-in-activities-from-an-offer-show-in-moments-capacity-overview.md)
{% endcontent-ref %}

## Common problems that prevent invoicing

{% content-ref url="/pages/-MEw40G7nTdeOja5DwKC" %}
[Common problems that prevent invoicing](/help/financial/to-be-invoiced/most-common-problems-that-prevent-invoicing-in-moment..md)
{% endcontent-ref %}

## Customer have paid an invoice twice/OCR file has been read twice

{% content-ref url="/pages/-MF5waFvG2jdYevcVohF" %}
[Customer has paid an invoice twice/OCR file has been read twice](/help/financial/payments-and-write-off/our-customers-have-paid-an-invoice-twice-ocr-file-has-been-read-twice.md)
{% endcontent-ref %}

## Moment gives an error regarding lacking VAT codes on sales accounts (SAF-T)

{% content-ref url="/pages/-MF6-53hxFRUvsCeTEtI" %}
[Invoice not transferred due to VAT code](/help/moment-by-topic/integrations/known-issues/general/moment-gives-an-error-regarding-lacking-vat-codes-on-sales-accounts-saf-t.md)
{% endcontent-ref %}

## How to register furloughing (permittering) in Moment?

{% content-ref url="/pages/-MFAsai6ln3mcOo5uowf" %}
[How to register furloughing (permitteringer) in Moment?](/help/resources/co-workers/how-to-register-furloughings-permitteringer-in-moment.md)
{% endcontent-ref %}

## How to add co-workers to projects between two partner companies?

{% content-ref url="/pages/-MFG7YNMhiEWbBRYAPCe" %}
[How to add co-workers to projects between two partner companies](/help/resources/co-workers/how-to-add-co-workers-to-projects-between-two-partner-companies.md)
{% endcontent-ref %}

## How to copy activities, move hours from one activity and deleting activities?

{% content-ref url="/pages/-MHB9T7ZTHCetLFp-al\_" %}
[How to copy activities, move hours from one activity and deleting activities.](/help/projects/activities/how-to-copy-activities-move-hours-from-one-activity-and-deleting-activities..md)
{% endcontent-ref %}

## Why do my co-workers and I have too many/few banked hours?

{% content-ref url="/pages/-MHBTGWPYnndO0XRxHco" %}
[Why do my co-workers and I have too many/few banked hours?](/help/resources/co-workers/why-do-i-and-my-co-workers-have-too-many-few-banked-hours.md)
{% endcontent-ref %}

## How to approve absence using tags

{% content-ref url="/pages/F5l00bHt80V1dXpMUwlR" %}
[Absence Approval based on tags](/help/resources/co-workers/absence-approval-based-on-tags.md)
{% endcontent-ref %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.milientsoftware.com/help/moment-by-topic/moment-faq.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
